BISNF Billing Policy
In efforts to keep Bainbridge Island Special Needs Foundation (BISNF) sustainable, plan efficiently, and to retain our staff, we will start to bill our members for the days they choose to attend at the start of each month starting June 1, 2023. This billing model is similar to schools, daycares, fitness clubs, etc.
Each member and their parent(s)/caregiver(s) will work with our Executive Director to establish their monthly schedule. If you utilize a regular attendance schedule (ex. the same three days each week), only changes in attendance needed for the upcoming month need to be communicated to the Executive Director by the last Monday of the current month. If you do not utilize a regular attendance schedule (ex. Come sporadically), after reviewing the monthly activity calendar, let the Executive Director know which days you plan to attend for the upcoming month by the last Monday of the current month.
Please note that the programming you register for is what you will be billed for, even if you arrive late, leave early, or miss a day that you have signed up for. Additionally, we may not be able to accommodate members who want to attend less than one day per week or guarantee a half day spot, but we will do our best to meet your schedule needs. Please communicate with our Executive Director to confirm availability.
DSHS/DDA Waivers:
If you use DSHS Waiver Services such as Community Engagement or Respite Care to pay for your participation at BISNF, we will bill the appropriate account for the units you are present and will bill you personally for any days/units when you choose not to attend but have been scheduled to be present.
Date Change/Extra Days:
If you choose to request an attendance date change or to request extra days of attendance during the current month, please contact the Executive Director. We will accommodate these changes on a case-by-case basis as space and staffing is available.
Sick Day Cancellations:
If you are sick and therefore cannot attend your scheduled days for that given month, please contact the Executive Director. Members who need to stay home due to an illness will not be billed.
Inclement Weather Days (Half/Full Day):
Members will not be billed if Stephen’s House is closed due to inclement weather.
If you have any questions regarding our billing policy, please reach out to the board@thestephenshouse.org.